WikiMatrix

#1 2006-11-29 18:18:07

econwriter5
Member
Registered: 2006-11-29
Posts: 1

Twikie Intranet beginning

Hello all,

I recently joined a company that does not have an Intranet, and I have been investigating the use of wikis as an Intranet and I'm wondering if any of you can give me some tips. Twiki comes up everywhere when I search for information on corporate Intranets, and I'm looking for the best way to get started ASAP.

Thanks.

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#2 2006-12-15 04:32:05

PeterThoeny
Member
From: San Jose, CA
Registered: 2005-12-14
Posts: 265
Website

Re: Twikie Intranet beginning

Many companies do not have a webmaster maintained intranet anymore, their wiki is the intranet. The Orbis intranet TWiki was selected as one of the Ten Best Intranets of 2005 by Jakob Nielsen.

There are many advantages of using a wiki such as TWiki as an intranet:

* Consistency: Consistent look & feel across departments (same wiki skin in corporate branding)
* Up-to-date content: Employees can fix incorrect content on the spot (no more webmaster syndrome: As an employee I am too busy to find out who the webmaster is to send a "please update" e-mail)
* Quality of content: Domain experts contribute.
* Quantity of content: Maintenance is shared among employees.

An organization that is used to a wiki has no need to use access control to lock down pages because of the "soft security" (complete audit trail & peer pressure to do things right). The rule is, if you are able to look at a page you should be able to edit it.

TWiki is listed here on WikiMatrix at http://www.wikimatrix.org/show/TWiki

-- Peter AT StructuredWikis DOT com - http://www.structuredwikis.com/ - http://twiki.org/

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#3 2006-12-15 04:42:06

PeterThoeny
Member
From: San Jose, CA
Registered: 2005-12-14
Posts: 265
Website

Re: Twikie Intranet beginning

To get started:

* Ask engineering or IT to download & install TWiki.
* Create a skin / change an existing skin to give the wiki a corporate branding look
* Create a web for every major department
* Create initial structure and content; dont worry about incomplete content, it is more important that the outline is there
* Identify & train a wiki champion in every department
* Train users that it is OK to edit wiki pages (content is owned by employees)

Send me an e-mail of you would like to get help.

-- Peter AT StructuredWikis DOT com - http://www.structuredwikis.com/ - http://twiki.org/

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#4 2006-12-15 20:04:19

wikijunkie
Member
Registered: 2006-11-14
Posts: 23

Re: Twikie Intranet beginning

EconWriter,

A major drawback of many Wikis is that they expect the user to know/learn Wiki syntax to create content. A cursory look at WikiMatrix reveals that a good chunk of the providers expect the user to be savvy with Wiki syntax - an esoteric, and somewhat unintuitive collection of stars(*), underscores (_) and so on.

Only a couple of firms have addresses this in any meaningful way...

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#5 2006-12-16 01:36:52

Major_Grooves
Member
From: Oxford, UK
Registered: 2006-12-16
Posts: 2
Website

Re: Twikie Intranet beginning

I found myself in the same position. After reading around for a while I realised that a wiki might be a good way to make an intranet and identified TWiki as being the most suitable.

So just a few days ago our software guy installed TWiki on our internal server and I am trying to work out how to use it and the best way to organise the content.

I want to try and get the organisation of content right from the start. What I'm not sure about is how to organise things with regards to 'webs'. It seems important to get this right from the start.

We have the following departments (all very small - company around 40 people total):

Sales
Marketing
HR
Finance
Dept A
Dept B
Dept C

At first I made a web for each department. Then I realised this might limit linking between webs. I thought I would put Sales and Marketing together; HR & Finance; and Depts A,B & C. However, there is also lots of interaction between Dept A and Sales and Marketing.

If I had one A,B,C web - should the first page, lead straight to three different topics for each dept (DeptA, DeptB, DeptC - using WikiWords)? Would dept A still be able to link effectively to Sales and Marketing?


Next, I gather that the best way to organise content on index-ish pages is to use forms and the categories plugin (can't find the exact one now). Would this be right?

Is there any guide to how to get off to the best start to try and get things ordered efficiently?

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#6 2006-12-20 00:42:03

PeterThoeny
Member
From: San Jose, CA
Registered: 2005-12-14
Posts: 265
Website

Re: Twikie Intranet beginning

First a note: The purpose of the WikiMatrix forum is to compare TWiki with other wikis. Please visit twiki.org's Support web for customer support, and Codev web for deployment/feature discussions.

For a smaller organization I would not create too many webs, so your plan to combine Sales and Marketing together; HR & Finance; and Depts A,B & C looks good. You can always link across webs, such as Otherweb.FooBarRequirements, [[Otherweb.FooBarRequirements][Foo Bar Requirements]].

As the usage of the wiki grows, you can start reorganizing content. Once you reach a large wiki you need a flexible navigation model, such as the homepage navigation model used at Wind River. To categorize content you can use TWikiForms; and FormattedSearch to run reports. Content tagging with TagMePlugin is also useful, such as to quickly drill down on extensions in the TWiki extension repository. It is also a good idea to create a Term web, acting as a corporate glossary of terms. Terms can be categorized with TWikiForms.

Send me an e-mail if you would like to get professional support.

TWiki is listed here on WikiMatrix at http://www.wikimatrix.org/show/TWiki

-- Peter AT StructuredWikis DOT com - http://www.structuredwikis.com/ - http://twiki.org/

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#7 2007-05-23 16:18:24

dinomorea
Member
Registered: 2007-05-23
Posts: 1

Re: Twikie Intranet beginning

Initially our office too used the Wiki as there were no provisions for the intra net, but as said by some people here, the syntax problems were really getting too much and we desperately needed a change. Gradually we made the rollover to the intra net and things have been much more better since, therefore for me Wiki is only a temporary service if there is nothing else to support the cause but there is no alternative to the intra net services thats for sure.


Arizona Employee Handbook is helping me a lot

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#8 2007-05-23 20:19:23

SamePageTeam
Member
From: California
Registered: 2007-02-07
Posts: 194
Website

Re: Twikie Intranet beginning

An Intranet is just one application that can be created using a Wiki. Wikis can be used for the entire gamut of collaboration activities -- from knowledge sharing, research collaboration, extranets, sharing opportunities etc.


Disclaimer: I am representing SamePage on this Forum

http://www.etouch.net
http://samepage.spwiki.com

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