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#1 2007-12-03 22:04:59

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Another.. "Which Wiki for me" plea for help

Im new at researching Wiki's.  It was a task brought to me by my IT supervisor.

We basically need a centralized knowledge management system, thats where my wiki research came in.

These were the requirments:

1. The ability for anyone in a single department to build and update documentation
2. The ability to link to external sources for documents that either for security reasons or incompatibilities are not appropriate for Wiki (eg visio docs)
3. The ability to alert the person who first generated a document that it has been updated
4. The ability to report on who has updated and who has generated new docs

From my understanding the first 3 are pretty typical to almost every single wiki I've seen out there (correct me if I'm wrong) but that is essentially what a wiki is.  So naturally I'd just go with any open source wiki that works on IIS (we're idealizing IIS, but we can also use Apache if there is good reason [im pushing for vm appliance on linux if it meets all our requirments]

But what gets me posting here is the last one, a detailed report of who is and who isn't contributing to our wiki system.  Who is making new docs, who hasn't made any, who has updated the most etc... Basically we need a wiki for our intranet and an ability to reward / punish for contribution levels to the wiki to our enviroment.

On this site, I've seen some statistics that get compared (most/least popular) but nothing that quite hits the list of all wiki users history (and also what pages gets visited the most will be nice)

Thank you in advanced for any help.

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#2 2007-12-04 00:06:40

cjtannu
Member
From: San Diego, CA
Registered: 2006-10-18
Posts: 126
Website

Re: Another.. "Which Wiki for me" plea for help

pawnzo,

  The wiki you want is Deki Wiki.  Deki Wiki is an open source wiki, deployable as a VMware Certified Virtual Image, that fits all of your requirements.  You are accurate in your assumption that the first three criteria are common.  The fourth criteria is handled in Deki Wiki through its numerous dissection of RSS feeds, ranging from an RSS feed for a whole wiki down to an individual contributor. 

Deki Wiki can be downloaded for free here: http://wiki.mindtouch.com/Deki_Wiki

If you have any questions feel free to contact us here: http://www.mindtouch.com/support


Corey Ganser
Customer Support Manager
MindTouch
Download for free now at http://wiki.mindtouch.com

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#3 2007-12-04 15:50:45

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Re: Another.. "Which Wiki for me" plea for help

Sounds Fantastic, I'm giving Deki Wiki a chance right now. Going to try the Vmware Image.

In anybodys opinion,

is this the only solution for an wiki w/ vast robustability when it comes to reporting? Only issue i'm looking at here is that I would've liked to of been able to provide a Windows/IIS solution as well.

Thank you for your reply!

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#4 2007-12-04 22:12:30

atlassian
Member
From: Sydney, Australia
Registered: 2005-11-28
Posts: 13
Website

Re: Another.. "Which Wiki for me" plea for help

I work for Atlassian, makers of Confluence, my opinion is slightly biased, but rather than just say "try Confluence" I'll put it this way: I would review all the "enterprise" wikis on the list. Deki, Confluence, SocialText, and there are a few others. Those are the ones that have the features and are appropriate for the type of office work you're talking about. Good luck with the search.

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#5 2007-12-05 09:05:50

AaronF
Member
Registered: 2006-10-29
Posts: 3

Re: Another.. "Which Wiki for me" plea for help

Sorry, although we're platform independent (Windows/Linux/etc) we currently do not support IIS.

Here's a short vid you'll likely dig: http://www.viddler.com/Roebot/videos/15/

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#6 2007-12-07 14:19:13

Ross
Member
Registered: 2007-10-28
Posts: 27

Re: Another.. "Which Wiki for me" plea for help

It looks like MediaWiki also meets your request, I suspect DokuWki does to. I've included links to Wikipedia's help files (they use and maintain MediaWiki, an open source wiki):

1. The ability for anyone in a single department to build and update documentation

See: http://en.wikipedia.org/wiki/Wikipedia: … _Wikipedia You may also want to look at this article on MediaWiki that discusses preventing user access because permissions is something MediaWiki is weak on when compared to DokuWiki, DekiWiki, Confluence, & SocialText: http://www.mediawiki.org/wiki/Manual:Preventing_access If you need the ability to decide who can or cannot edit an article on an article by article basis then MediaWiki is not what you are looking for (there are hacks but the default install does not come with anything like that).

2. The ability to link to external sources for documents that either for security reasons or incompatibilities are not appropriate for Wiki (eg visio docs)

See: http://en.wikipedia.org/wiki/Wikipedia:Links

3. The ability to alert the person who first generated a document that it has been updated


MeadiaWiki's watchlist feature is really slick. See: http://en.wikipedia.org/wiki/Help:Watching_pages

4. The ability to report on who has updated and who has generated new docs

There are numerous ways of doing this in Mediawiki, see: http://www.mediawiki.org/wiki/Special:Log and http://www.mediawiki.org/wiki/Special:Recentchanges Also, there are extensions like the one that created this report on recent changes: http://www.organicdesign.co.nz/Special:Recentchanges

MediaWiki is an easy install, you can take it for a test run on your desktop:
http://lifehacker.com/software/wikipedi … 163707.php

Installing it on a LAMP configuration is even easier. Simply create a database, assign a user to your database, upload the files and run the web install. Doing updates (which come on a quartely basis) is just as easy, even when there are changes to the database.

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#7 2007-12-10 20:10:09

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Re: Another.. "Which Wiki for me" plea for help

Now trying on my 5th or so wiki, DokuWiki, easy to install looks great so far, just one little problem:

A Wiki is not a publishing system in the traditional sense. Wiki means quick in Hawaiian. Moderation of edits takes the quick out of wiki and renders it practically useless. This is why there is no such thing in DokuWiki

from the dokuwiki website... makes me grumble a bit! I'm no even sure if i can change that...

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#8 2007-12-11 16:06:27

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Re: Another.. "Which Wiki for me" plea for help

So far i've had around 5 or 6 Virtual Appliances running and I got doku wiki and mediawiki running on an IIS virtual machine. 

Tried:
Prespective
DekiWiki
Twiki
MediaWiki
Confluence
DokuWiki

Either i'm not doing something right or there just isn't something right going, the majority of the appliances a lot of the buttons don't work or I come up w/ a lot of script errors, but thats not really what i'm looking for.

The two that stand out the most in this list for my project (Small knowledge management for about 40 people) would be doku wiki or media wiki.  The one and only problem is that it has no workflow to it, but then I started reading more about the heart of a wiki. And the heart of the wiki is being able to create and modify documents on the fly w/ no traditional owner, you put in a workflow aspect to the wiki, then you may as well just e-mail the author yourself w/ your adjustment and tell him to update his document himself.

Which makes sense, but at the same time as an IT professional, this is not what was asked of me.  Does any wiki really have a "Submit for review" and a "Approve changes" (via email) button for document changes?

Also brings up another question of why spammers and graffiti comes up in wiki's. WikiPedia uses media wiki, how do they control... lets say ME from going into a bunch of pages and deleting everything or giving false information?  I don't get how wikipedia a public wiki using media wiki (which states that they do not believe in locking down a wiki because it defies the whole point of a wiki) can have such accurate data and I dont think I have ever seen spam on a wikipedia.

Hrm.

Thanks for any advice or help on this one guys...

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#9 2007-12-11 17:32:14

cjtannu
Member
From: San Diego, CA
Registered: 2006-10-18
Posts: 126
Website

Re: Another.. "Which Wiki for me" plea for help

pawnzo,

  You are correct about workflow not being native to wikis in regards to development or philosophy. The way that wiki contributions should be monitored is through trusted users in the community and permissions/user rolls.  There are also monitoring services available for public wikis that they watch the content and ensure there is no vulgar info or vandalism. 

With internal wikis it is easier to maintain a clean wiki because you have responsibility for edits which are automatically captured and can be reverted back.  Someone in the company may try to sabotage a page on the wiki, but you know who did it and you will be able to revert back in seconds. The content that the user has access to should commiserate with their position at the company, ensuring that the most trusted people in the community have access to edit the most pages. 

Also, just like you have department heads, they should also pay attention to the wiki's content by subscribing to an RSS feed.  This way if something comes up that is inaccurate, they can revert back to the original version.

In the end it all relies on your company policy, the same way you have policies for Intranets, Websites, and other digital assets. 

Hope this helps give you an idea.


Corey Ganser
Customer Support Manager
MindTouch
Download for free now at http://wiki.mindtouch.com

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#10 2007-12-11 21:57:55

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Re: Another.. "Which Wiki for me" plea for help

Sounds about right, RSS feeds, Im hoping that Media Wiki got a RSS feed ability, seems to be the most documented out there.

I wasn't aware that restricting users from viewing/editing certain documents were native to wiki's, I'll have to read up on MediaWiki (from what i read that media wiki is more open and other wikis were better for limiting access to other wiki's) I read that doku wiki can handle this better, but when I loaded it up certain things just weren't as intitive as I had hoped for. 

RSS feeds sound like the proven way things have gone, I'll continue to travel this path, and I appriciat any comments, if any other onlooker sees my troubles here, any help is appriciated.

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#11 2007-12-11 22:09:28

cjtannu
Member
From: San Diego, CA
Registered: 2006-10-18
Posts: 126
Website

Re: Another.. "Which Wiki for me" plea for help

Permissions aren't necessarily native to wikis.  Deki Wiki has robust permissions from the hierarchy down to the individual pages.


Corey Ganser
Customer Support Manager
MindTouch
Download for free now at http://wiki.mindtouch.com

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#12 2007-12-11 22:45:23

pawnzo
Member
Registered: 2007-12-03
Posts: 6

Re: Another.. "Which Wiki for me" plea for help

I like dekiwiki, but on the image i got a lot of things weren't working properly, and i dind't know how to recode in that language to even troubleshoot, perhaps ill look back into it.

does anybody here have any experience with DokuWiki? how robust is the accessibilty control in this software?

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#13 2007-12-11 22:57:45

cjtannu
Member
From: San Diego, CA
Registered: 2006-10-18
Posts: 126
Website

Re: Another.. "Which Wiki for me" plea for help

Try using our source deployment: http://www.mindtouch.com/s/source.php

It installs pretty quick on Debian or check out our hosted version here: http://wik.is

Last edited by cjtannu (2007-12-11 22:58:14)


Corey Ganser
Customer Support Manager
MindTouch
Download for free now at http://wiki.mindtouch.com

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