Hi all,
I'm administrating a wiki (basing on mediawiki engine) right now for our software development department. For this purpose everything is fine.
Recently my boss came to me and asked me to extend our wiki in order to make some of the articles also available to our customers.
So what I need now is a means to administrate different user groups:
The customers should be able to access only a part of the wiki.
Furthermore there should be a workflow in order to make the articles "customer compatible".
E.g. someone must first have look on the contents and reworks them, if this is necessary.
The articles should also reflect our corporate idendity and design style guides.
I'm aware of, that this extension is somewhat against the idea of a wiki.
Maybe the word "knowledge base" fits better to our requirements.
Nevertheless it would be great, if someone could lead me in the right direction.
Thanks in advance!
VirtualM
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Hi!
Seems pretty vague requirements. There is probably a way to make that happen with MediaWiki.
Otherwise, feels like any of the more enterprise wikis will do (Twiki/FosWiki, XWiki, Tiki, Confluence, MindTouch, etc.) You could pick according to your preferred technology. Eg. if you are a Java shop, check XWiki or Confluence.
I'll comment for Tiki, and I suggest that people familiar with other engines describe how they would do it.
> So what I need now is a means to administrate different user groups: The customers should be able to access only a part of the wiki. Furthermore there should be a workflow in order to make the articles "customer compatible". E.g. someone must first have look on the contents and reworks them, if this is necessary.
So I would create 2 categories:
* Staff (which contains all the pages NOT visible by customers)
* Customers (which contains all the pages visible by customers)
And 3 groups:
* Writers can make edits, but these edits can't be seen by customers
* Reviewers approve changes made by writers
* Customers can read (and perhaps comment) but not edit
In Tiki, this would be done with
* http://doc.tiki.org/Permissions
* http://doc.tiki.org/Flagged+Revisions
* http://doc.tiki.org/Category
> The articles should also reflect our corporate idendity and design style guides.
Tiki makes massive use of CSS, and uses the Smarty Template Engine: http://www.smarty.net/ so you can easily change the look & feel: http://themes.tiki.org/
If you need to import some data from MediaWiki:
http://doc.tiki.org/MediaWiki+Importer
Best regards,
M ;-)
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